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Privacy Policy

Last updated: 14/11/2025

Welcome to Gymfit Colombia
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information to help us provide the best service and experience possible. This may include:

  • Personal details: your name, email address, phone number, and postal address

  • Payment details: processed securely through our payment providers (we don’t store your card information)

  • Order details: products purchased, order history, and delivery preferences

  • Website data: your IP address, browser type, and how you use our website (via cookies or analytics tools)

You may choose not to provide certain information, but this might limit your ability to use some parts of our website.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchases or account

  • Send updates, special offers, and promotions (if you’ve opted in)

  • Improve our website, products, and customer service

  • Meet our legal obligations and prevent fraudulent activity

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

3. Sharing Your Information

We respect your privacy — we never sell your personal information.
We may share limited data with trusted third parties who help us run our business, such as:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery and logistics partners

  • Email marketing or advertising platforms

  • Website hosting and analytics providers

These companies are only given the information they need and must handle it securely.

4. Data Security

We take reasonable steps to keep your personal information safe, including the use of secure servers, SSL encryption, and restricted access to data.
However, no online system is 100% secure. By using our website, you acknowledge that you share information at your own risk.

5. Cookies and Tracking

Gymfit Colombia uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic.
You can choose to disable cookies in your browser, though some features may not work properly.

We also use tools like Google Analytics to understand how visitors use our site and help us improve it.

6. Accessing or Updating Your Information

You can request access to, correction of, or deletion of your personal information at any time by contacting us at:

📧 hola@gymfitcolombia.com

We’ll respond to all reasonable requests within a reasonable timeframe.

7. Overseas Data Storage

Some of our service providers may store data outside Australia. When this happens, we take steps to ensure that your information is handled in accordance with Australian privacy standards.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review it regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or complaints about how we handle your information, please reach out to us:

Gymfit Colombia
📧 hola@gymfitcolombia.com
🌐 www.gymfitcolombia.com

We’ll do our best to resolve any issue promptly.

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