Shipping and Returns
Last updated: 14/11/2025
At Gymfit Colombia, we’re committed to delivering quality activewear and a smooth shopping experience, wherever you are. Please read our Shipping and Returns Policy carefully before placing your order.
1. Order Processing
All orders are processed within 1–3 business days of payment being received..
You will receive a confirmation email once your order has been shipped.
2. Domestic Shipping (Australia)
Shipping Times
We deliver Australia-wide using trusted courier partners. Typical delivery times are:
-
Express Shipping: 1–3 business days
Please note that delivery times may vary depending on your location and courier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and delivery method.
We offer free shipping on all orders over $100
Tracking Your Order
Once your order is dispatched, you’ll receive a tracking link via email.
If you don’t receive tracking information within 3 business days, please check your spam folder or contact us at hola@gymfitcolombia.com
3. International Shipping
We’re excited to share Gymfit Colombia with customers worldwide!
Available Countries
We currently ship to New Zealand, the United States, Canada, the United Kingdom, and select countries in Europe and Asia.
If your country isn’t listed at checkout, please contact us to confirm availability.
Shipping Times
Estimated international delivery times:
-
New Zealand: 5–10 business days
-
USA / Canada: 7–14 business days
-
UK / Europe: 10–20 business days
-
Asia-Pacific region: 7–14 business days
Shipping times may vary due to customs processing and local postal delays.
International Shipping Costs
International shipping fees are calculated at checkout based on your destination and parcel weight. Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Tracking
All international orders include tracking. You’ll receive your tracking number once the order has shipped.
4. Returns & Exchanges
We want you to love your Gymfit Colombia products. If you’re not 100% satisfied, you may request a return or exchange under the following conditions.
Eligibility
To be eligible for a return or exchange:
-
You must contact us within 14 days of receiving your order.
-
Items must be unused, unwashed, and in original condition with tags attached.
-
Proof of purchase (e.g., receipt or order confirmation) is required.
How to Return an Item
-
Contact hola@gymfitcolombia.com with your order number and reason for return.
-
We’ll provide return instructions and the correct return address.
-
Once we receive and inspect your item, we’ll process your refund or exchange.
Return postage is the responsibility of the customer, unless the item is faulty or incorrect.
5. Refunds
Once approved, refunds are issued to your original payment method within 5–10 business days. Please allow additional time for banks or payment providers to complete the transaction.
If you haven’t received your refund after this time, contact your bank first, then reach out to us.
6. Faulty or Incorrect Items
If you receive an item that is damaged, faulty, or incorrect, please contact us within 7 days of receiving your order with clear photos of the issue.
We’ll happily arrange a replacement or refund at no extra cost.
7. Contact Us
If you have any questions about shipping, returns, or your order, please get in touch:
Gymfit Colombia
📧 hola@gymfitcolombia.com
🌐 www.gymfitcolombia.com
We’re always here to help make your Gymfit experience effortless — wherever you are in the world.